Start with the issue you need resolved
Email support@warmpath.net and tell us what happened and what help you need. Warm Path: AI Video Studio is the Android app identified by com.lmhbackyardbuzz.warmpath; its Google Play release is coming soon and no store link is available yet. Its features are image-to-video, video templates and AI images. Purchase prices and conditions are provided in the app; the website does not take payments.
Describe support and payment facts honestly and provide correct available references. If you do not know a detail, say so. This concerns identifying a real support problem, not requiring imaginative prompts or fictional artwork to be factually true. You can contact us without creating a Warm Path account or accessing the app.
Do not include passwords, verification codes, full card information or unrelated private documents. A clear subject and the reference you already have are more useful than sending all of your device or purchase history.
For a technical or generation problem
Useful details include the device model, Android version, app version, approximate time, feature used and the error you saw. If an available task reference helps identify the problem, include it; do not invent one if it is missing. Explain the steps immediately before the issue and whether the result or expected paid benefit appeared.
A cropped screenshot may be helpful, but remove unrelated personal details. Do not send a sensitive source image unless it is needed for the issue and the reason has been explained. We may be unable to inspect a creation after its information has been deleted, so describe the behaviour in words without assuming an archived copy exists.
Creation information in a support message or attachment has the same original 36-hour deadline as the request it relates to. Sending it to support does not create a new window. Independent support records kept for a justified purpose must not retain that content, metadata or associations after the deadline.
Report content or a rights concern
Use the report option on the creation's detail page to flag a content problem without leaving the app. This is the in-app reporting route. Email support is an additional option, including for a rights concern or when you cannot access the app. Reports help us address unsafe content and improve filtering and moderation.
Identify the concern and provide a reference if available. For a copyright, privacy or likeness complaint, explain your connection to the affected material and the right you believe is involved. You can also explain why you believe a restriction was mistaken. An allegation is not treated as conclusive proof on its own.
Do not forward illegal material or unnecessary intimate or personal information. Reporting does not extend the creation-data deadline, including for task metadata and support attachments. Any independently retained record of handling the concern must be separated from creation information and associations.
Choose the route that matches your request
For a payment issue, explain the missing benefit, apparent duplicate charge or other problem and provide the available Google Play order reference. The Refund Policy describes store review, approved-refund adjustments and legal rights. We do not need your store password to check the Warm Path part of a purchase.
For deletion, use Personal Settings or send a direct email request; neither depends on the other. Email remains available without the app or a Warm Path login. We may ask for proportionate details to locate information and verify a request, and you can say when an identifier is unavailable. The Privacy Policy explains additional access, correction, objection and complaint rights where applicable.
A deletion request and purchase enquiry can proceed together. Deletion does not automatically request a refund, and a refund enquiry is not permission to retain creative material beyond its deadline. Tell us if your message concerns both so the purposes and records can be handled separately.
Who provides Warm Path
LMH BACKYARD BUZZ LLC operates Warm Path. Our address is 6279 S Westridge St, Salt Lake City, UT 84107-7759, United States. Use support@warmpath.net for product, purchase, content and privacy enquiries so the message reaches the appropriate support route.
If you are following up, refer to the earlier exchange and explain what remains unresolved instead of resending unnecessary private files. Necessary independent correspondence may be kept to handle the issue, a dispute or another justified purpose described in the Privacy Policy. It must not preserve creation information or links to a creation beyond the original deadline.
You may also use an applicable store review process, privacy authority or other lawful complaint route. Contacting us does not suspend a legal deadline or require you to give up those options. Operational support correspondence is not used to train AI and does not sign you up for unrelated marketing.